Quality Management

STSI Ltd. operates in compliance with ISO 9001: 2015 (Quality Management System) and ISO/TS 29001:2011 (defines the quality management system for product and service supply organisations). Quality Management System enables a higher quality of business operation to the satisfaction of all interested parties and provides quality services and products.
To obtain up-to-date business information, to make business decisions and to provide support to the business processes, STSI Ltd. uses SAP Enterprise Resource Planning, which comprises business processes.

 
Quality Management System is based on:
 
  • documented process procedures
  • criteria and methods necessary for ensuring efficient implementation, control, measurement, analysis and evaluation of a process
  • continuous improvement of business operation
  • fact-based decision making
  • educated and competent workforce
  • customer oriented
  • customer satisfaction measurement
  • periodic control of the system by an internationally recognised and certified company
 STSI's Quality Policy Statement is available to all interested parties

ISO 9001:2015